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10 steps to troubleshoot your wireless network

07/07

1. Check all physical connections (power, Ethernet, antennas, verify power is ON) (Believe it or not folks this is the number one cause for a non-functional network!)
2. Ping all devices involved (AP, Client, Router, Host)
3. Verify ESSID is correct (AP and Clients) (This is number three)
4. Encryption enabled/disabled (verify key in AP and Client) (This is the second biggest cause of non-functionality)
5. Is the wireless client in range of the Access Point?
6. Check for other RF devices in the same RF band that may cause interference (cordless phones, microwaves, etc)
7. Restore factory default settings and reconfigure
8. Upgrade firmware in Access Point and Client
9. Open management session to AP and check log such as Telnet, HTTP, Serial or Client Proxy Application.-
10. Call WAV Technical Support at 888.379.2631 (When all else fails!)