Pre and Post Sale Technical Support

WAV's technically savvy sales staff and expert IT group should be considered an extension of your organization during every facet of your project or custom rollout. Leveraging our technical expertise and project management capabilities in the following areas will aide you in closing more projects and ensure they run smoothly well after the initial sale has taken place:

Pre-Sale Support:
-Multi-vendor/Solution expertise
-Site surveys
-Project management
-Proposal creation
-Product configuration
-Demo equipment
-Technical troubleshooting

Post-Sale Support:
-Installations
-Automated notifications upon receipt of POs
-Automated/fully detailed notification of shipments
-Online technical support and knowledge base
-Multi-vendor/Solution expertise
-Continued project management
-Technical troubleshooting
-Maintenance contract management