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We are the only major manufacturer that designs, builds and tests our laptops and most components in our own factory. This allows us to control quality, consistency and parts availability every step of the way.


Because we use superior materials and are a core manufacturer, Panasonic Toughbook®  computers are nearly 10 times more reliable than standard business notebooks. (Commercial-grade notebooks have, on average, an 888% higher annual failure rate*.)


Lower failure rates mean fewer repair expenses and less downtime. Panasonic Toughbook computers average better than 15% lower total cost of ownership over three years compared to commercial-grade notebooks. That translates to hundreds of dollars per unit.


Panasonic's world-class service and support ensure that repair time will be minimal.

3-year limited international warranty on notebook PCs (compared to the one-year warranty offered by most commercial-grade PC manufacturers.

24/7 technical support hotline 1.800.LAPTOP5, (1.800.527.8675) with an average hold time of under two minutes for our U.S.-based representatives.

Receive user-replaceable parts and repairs for all in-warranty computer.

Industry benchmark turnaround time on repair.

In-warranty repair with no charge for overnight shipping to/from our National Service Center

Website support including FAQs, downloadable drivers, first-aid tools, BIOs, utilities and manuals