LAST MILE GEAR BECOMES A WAV COMPANY FAQ’s

LAST MILE GEAR BECOMES A WAV COMPANY

Logistics and integration technology companies join to serve WISP, ISP, Telco, MSP and municipal organizations.   

As an existing customer, will my business be impacted?

As an existing customer of either WAV or Last Mile Gear, you will now have access to additional products and services offered by both companies. All other business activities are business as usual. 

As a Last Mile Gear customer, will there be a change to how I pay my bill? 

Today, no. Soon, there will be different remit to information. 

Will this affect how WAV or Last Mile Gear supports my business?

WAV and Last Mile Gear will continue to support your business in the same manner it has prior to Last Mile Gear becoming a WAV company.

I recently placed an order with WAV and/or Last Mile Gear. Will there be an impact to delivery?  

There is no impact to any existing orders placed with WAV or Last Mile Gear.

Will my experience on WAV’s customer center be different?  

There will be no changes to your experience with your current digital tools.

As a Last Mile Gear customer, will I be able to leverage new digital/online tools?

A systems integration is targeted for 12/1/19, which will provide LMG customers the capability to review invoices, sales orders, open backorders, e-commerce capabilities, tracking and other valuable information. 

How does this benefit my business?

WAV and Last Mile Gear will continue supporting your business as it does today. Our combined portfolio of products and talented employees will provide your business with an unrivaled value-added distribution experience.  (consistent inventory, on-time deliveries and more…)